If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using any of our services including, but not limited to, using our website or Application or the Workspace. Failure to use the Site and Application in accordance with these Terms may subject you to civil and criminal penalties.
Categories of information we collect Personal and Sensitive Information: Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number(s), whats-app contact number, e – mail address, information about the bookings, and any and all details that may be requested while any customers visits or uses the website or any other service at Workspace. Where you have consented to Workloop’s use of “sensitive” Personal Information, which is used to uniquely identify you within the meaning of Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011) (“Sensitive Personal Information”), you are able to withdraw that consent at any time. Prior to disclosing Sensitive Personal Information to a third party or Processing Sensitive Data for a purpose other than its original purpose or the purpose authorized subsequently by the Data Subject, Workloop will endeavor to obtain your explicit consent (opt-in). Where your consent for the Processing of Personal Information is otherwise required by law or contract, Workloop will comply with the law or contract.
Location Information: We may derive your approximate location from your IP address so that we show you more relevant content (e.g. workspaces near you). You can choose to allow our app to access location services so that we can suggest nearby workspaces. This will mean that we collect the precise location of your device when the app/website is running both in the foreground and the background.
Transaction Information: We collect transaction details related to your use of our services, e.g. type of service requested, date and time the service was provided, amount charged, and other related transaction details. If someone else uses a Workloop referral code you have given them, Workloop may associate that other person with you to ensure that you receive the benefit of having made that referral.
Account History: We collect details of your bookings and of contact we have had with you, such as complaints or incidents.
Usage and Preference Information: We collect information about how you interact with our website, app or other Services, including IP addresses, search terms and parameters and device information (you’ll find more information about this in our Cookie Statement)
Log Information: We collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
Device Information: We collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, advertising identifiers, device motion information, and mobile network information to help us understand how our website/app is performing across a range of devices and to help us identify the cause of “crashes” and potential performance improvements.
Call and SMS Data: We make it easier for you to contact centre managers. In connection with this, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.
CCTV: We may also collect your personal information if you access our premises and we use CCTV to monitor those premises.
WiFi: on your use of WiFi offered at our workspaces, we will collect login information (which may include your email) and usage information that tells us how you use the WiFi.